At GitHub, employees are proud to be 'Hubbers' and culture is key. But 2020 was an undeniably challenging year for individuals and teams worldwide. The Talent Development team, under the direction of the Office of the CEO, were looking to create a digital summit to bring managers together — and inspire them to do their best work.
In partnership with GitHub’s Talent Development Team and key stakeholders, we designed and delivered a first-of-its-kind learning event.
Anchored by Nosworthy Group’s Founder Phill Nosworthy from a built-for-purpose studio set, this three-day Digital Learning Experience featured best-in-class thought leadership contributions, moments of personal reflection and guided small-group conversation.
For their entire manager community, this worldwide virtual event acknowledged the challenges of 2020, while establishing a framework for personal leadership and resilience into the future.
WHAT WE DELIVERED
- Dual broadcasts over three days (US, Asia and EMEA)
- Hosting of live events
- Comprehensive production, including set design and event branding
- Thought leadership oversight, with a focus on practical and pragmatic learning tools
- Interactive, dynamic participant engagement
- Thoughtful post-event supporting resources
- Robust impact evaluation
“Thank you for designing and delivering the most on target, engaging and innovative virtual learning experience I’ve ever seen.” - Chief Human Resources Officer, GitHub.
OUR APPROACH
THEMES OF RESILIENCE
Themes of resilience and high performance were scaffolded over the three-day experience, allowing each participant to approach the learning objectives in a way that suited their unique circumstances and needs. Applying the resilience training and positive psychology principles developed by Martin Seligman et al, the themes were:
- Purpose
- Perseverance
- Equanimity
- Self-reliance
- Authenticity.
Important questions informing our design of this event included:
- How do you develop emotionally intelligent and resilient leaders in this remote era of work?
- How are managers inspired to do their best work in times of massive challenge and change?
- How can we restore and expand a sense of agency in a leader’s life?
- How can the interests and goals of the greater business be best aligned to the goals and needs of leaders in times of heightened sensitivities and emotion?
ENGAGING LEARNING EXPERIENCE
A high emphasis was placed on participation and engagement, with a combination of:
- Rhetorical content design with repetition of key themes
- Direct audience provocations
- Guided self-reflection
- Peer-to-peer conversations
- Diversity in the contributing voices, including opening and closing sessions from GitHub leadership, including CEO Nat Friedman.
“I'd just like to express gratitude again to the team that planned and put on this event. I left feeling refreshed, energized and empowered to show up as a leader even in these particularly challenging times.” - Participant
“I love how the different parts of the content feel so interconnected, and how the different perspectives of the speakers seemed to impact us all in different ways." - Participant
THE OUTCOMES
The three-day experience enabled the group to move from a ‘low-moderate’ score to ‘moderately-high’ on the Resilience Index (as validated; Reivish, Seligman, & McBride, 2011).
We can conclude this thanks to robust evaluation methods that allowed us to track the impact of the event on the lives and choices of leaders at GitHub.
A cumulative view was taken for the development and enhancement of resilience, and measured through the following empirically validated scales:
- Purpose
- Perseverance
- Equanimity
- Self-reliance
- Authenticity
Measurements demonstrated statistically significant improvements in each subscale of resilience and overall resilience.